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Voice and Video Messaging

Although voicemail has historically represented a significant enhanced services revenue stream for wireline service providers, the explosive growth in mobile and broadband subscribers represents a burgeoning new opportunity for a new generation of high-value, multimedia messaging services. While voice messaging is an integral component of many basic mobile service packages, enhanced voice and video services will be critical in driving service provider revenue growth. These enhanced services will leverage the advanced capabilities of new standards-based IP architectures that combine voice, video and data over a single packet network.

Cantata’s products for advanced voice and video messaging applications are designed to perform critical media processing tasks such as message play/record, prompt transcoding and playback, and DTMF detection and generation. Of course, this enabling technology is only a part of the overall solution; Cantata partners with leading messaging vendors to ensure interoperability and help speed deployment of their next-generation messaging applications and tools.

High Performance Video Processing

Cantata’s SnowShore IP Media Server features high performance, scalable video processing capabilities ensuring that our video messaging and conferencing partners can deliver real-time, low latency, high resolution IP video services across fixed or mobile networks to diverse endpoint devices. The SnowShore IP Media Server delivers the highest VoiceXML and content access scalability in the industry: every concurrent RTP stream is matched by a concurrent HTTP or NFS stream. This level of scalability and performance is critically important for messaging applications, giving both wireless and wireline carriers greater flexibility and broader application reach to offer high quality low bandwidth “narrowband” and high bandwidth “broadband” video applications tailored to the requirements of subscriber endpoint devices. In fact, Cantata was the first media server company to announce a live 3G video messaging deployment. Cantata’s industry leadership in support of video messaging applications provides the building blocks for deploying these new services.

The Cantata Value Proposition

Cantata offers a range of carrier-grade, open services platforms that perform critical media processing tasks for voice and video messaging applications. The versatility of our platforms support call center services on any network, and allow network providers to transition seamlessly from TDM to hybrid to all-IP networks.

Rapid Time to Market
All of our products support a rapid time to market, whether it is because the network protocols are integrated into a single system or because the product relies on standard based protocols. Cantata products are open services platforms and offer features that encourage rapid application deployment.

Flexible and Scalable
Whether you are trialing a new voice or video messaging service on a single low-cost server or want to deploy a high-capacity solution using a multi-service platform or scalable blade server technology, Cantata has the platform for your needs. Network operators buy only what they need today, scaling up capacity seamlessly as demand grows. And, they have a choice of development environments using a robust API or a SIP-based approach. Service providers gain the flexibility to deploy the best solution for their specific network needs.

Cost Effective
All of our products have been designed with keeping an eye toward being cost-effective. Whether it’s a distributed network model using Cantata’s SnowShore IP Media Server and the IMG 1010 in IMS environments or a multi-service model using Cantata’s Excel Converged Services Platform (CSP) 2090 and Excel Multi-Services Platform (MSP) 1010 where signaling and media are supported on a single platform, the cost and complexity of implementing and operating new services are reduced. Because we offer choices in working within different networking architectures, service providers can roll out new services quickly and cost-effectively.

Cantata Product Offerings

  • The Excel Converged Services Platform (CSP) 2090 is a carrier-grade integrated signaling and media platform that provides application developers with both IP and PSTN call control, media processing, and signaling, enabling them to implement feature-rich, network-based voice and video services. The CSP 2090 allows developers to build revenue-generating voice messaging services on a single platform bridging existing and new network infrastructure, efficiently leveraging service provider assets.
  • The Excel Multi-Services Platform (MSP) 1010 is a highly flexible media resource platform supporting TDM interfaces as well as fixed and mobile signaling protocols. It is the newest addition to the CSP family of products, offering a small-footprint, modern, modular design. It provides high-performance SS7 monitoring, media processing and advanced DSP functionality for a variety of applications. Carriers can use the MSP 1010 as an intelligent peripheral, comprehensive media server solution or IVR unit.
  • The SnowShore IP Media Server is the industry’s premier software-based, carrier-grade IP media server. Supporting SIP, VoiceXML and MSCML, the SnowShore IP Media Server is designed to provide high-performance media processing resources for voice and video messaging applications in next-generation wireline, wireless and broadband networks including the IMS network architecture.
  • The Integrated Media Gateway (IMG) 1010 is an integrated media and signaling gateway that provides any-to-any voice network connectivity enabling the delivery of SIP services into legacy SS7/PRI networks, as well as IP-to-IP transcoding for IP network peering applications. If your call center application requires an SS7 or ISDN interface within an IP network, the IMG 1010 provides the media gateway function for the SnowShore IP Media Server that allows your video and voice messaging applications to work within this network configuration.

A Foundation for Innovation

Cantata has developed a global ecosystem of partners whose knowledge and experience is unrivalled. We’re able to help accelerate your speed-to-market, reduce your risks and ensure that you deploy your solutions with the utmost confidence. Cantata and our partners can provide you with proven, commercially deployed voice and video messaging solutions that best fit your business plan for growth and success.

 

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