Press Release

Brooktrout Technology and BYOBroadcast Deliver Interactive Message and Response Service to the Medical Industry

System Saves Medical Professionals Time and Helps Patients Remember Appointments

Dallas, HIMSS Conference, Booth 6571, February 14, 2005 — Brooktrout Technology, Inc., a leading supplier of media processing and call control products, and BYOBroadcast, a solutions provider of web-based telephony applications today announced that BYOBroadcast has selected Brooktrout’s TR1000 speech platform for a new automated medical appointment messaging and response service. The service uses the speech capabilities of Brooktrout’s TR1000 to automatically call and remind patients of upcoming appointments and allow them to make changes via their telephone. This automated messaging and interactive voice service can save time for the office staff, help reduce missed appointments and allow the doctor to focus more on patient care.

BYOBroadcast’s Interactive Message Broadcast (IMB) server integrates with the medical facilities’ scheduling database and automatically calls patients to remind them of their upcoming appointment or that they are due for a check-up. Patients can either confirm the appointment or select to be connected to the clinic to reschedule. The service can contact large groups of people quickly and automatically, and can immediately update the scheduling records in the database. In addition, messages and response options can be modified based on whether the calls are answered by a machine or a person.

Brooktrout’s TR1000 speech platform connects the IMB server to the telephone network and processes all voice and touch-tone responses for use by the application. The TR1000 provides accurate automatic speech recognition as well as a full range of analog and digital call controls.

Anthony Piccione, Vice President of Product Development, of HealthBanks stated, “We have had a long standing and successful relationship with BYOBroadcast and are excited about the prospects of this innovative new product. We will be working with selected medical practices within the HealthBanks Physician-Patient Network to test this exciting new technology and service. We believe that this new service will increase their revenue by improving the reliability and frequency of reminder calls to their patients”.

“We selected Brooktrout’s TR1000 for our IMB server because of its advanced voice processing and scaleable performance. The TR1000 design made it easy for us to develop a customized solution to meet the specific needs of medical customers,” said Jeff Valentine, Co-Founder, BYOBroadcast. “Just as important, Brooktrout helped us create a highly scalable solution that we are able to offer as a hosted service or an on-premise product and, in either case, provide an attractive return on investment for our customers. For example: a clinic that sees 200 patients per day could use the Interactive Message Broadcast service to automatically confirm each appointment the day before and also place proactive calls to patients reminding them they are due a checkup. Using IMB could save them more than $140,000 per year versus traditional methods.”

The TR1000 is a standards-based, board-level voice and speech processing platform specifically designed to support a broad array of speech, IVR, messaging, and conferencing applications. Ranging from 2 to 60 channels per board, the performance and flexibility of this feature-rich media platform allows systems to scale in both density and functionality to help meet the current and evolving needs of advanced enterprise and service provider applications.

About BYOBroadcast
BYOBroadcast provides an innovative suite of web-based telephony applications for telecommunications service providers and mid- to large-size enterprises. Our solutions are available both as licensed hardware/software products and as hosted services. BYOBroadcast’s products and services are currently deployed within the telecommunications, media, financial services, healthcare, and public sectors.

Since its founding in 1999, more than 100 companies worldwide have deployed BYOBroadcast’s products to bridge the gap between telephone applications and web services. Customers include BT Conferencing, Warner Brothers Records, TerraLycos, St. Jude Medical, Healthbanks, Fairfax County Public Schools, Arlington Public Schools, and others.

About Brooktrout Technology
Brooktrout Technology is a leading supplier of media processing, network interface, call control and signal processing products that enable the development of applications, systems and services for both the New Network (packet-based) and the traditional telephone (TDM) network. The Company’s strategy is to partner with its customers and collaborate closely with them to help accelerate their delivery of new applications and services, increase their existing business, and expand into new markets. For more information, visit http://www.brooktrout.com. Brooktrout Technology is a subsidiary of Brooktrout, Inc. (NASDAQ: BRKT).

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Brooktrout, Brooktrout Technology, TR1000 and New Network are trademarks of Brooktrout, Inc. All other trademarks are the property of their respective owners.

Contacts:

Lida Joly
Brooktrout, Inc.
+32 2 658 5190
ljoly@cantata.com

Michelle Liro
Brooktrout, Inc.
781-433-9525
mliro@cantata.com