|
Home
> Press
Releases
> 2005
Press Release
Brooktrout, Esnatech and Iwatsu Provide Speech-Enabled Unified
Messaging Solution to Small and Medium Businesses
NEW YORK CITY, SpeechTEK 2005, Booth #307, August 1, 2005—Brooktrout
Technology, Esnatech, and Iwatsu today announced a speech-enabled
unified messaging solution for small to medium businesses. The solution,
which utilizes Iwatsu’s Enterprise-CS IP-PBX, Esna’s
Telephony Office-LinX and Brooktrout’s speech platform, combines
“find me – follow me” functionality with speech-enabled
unified messaging to allow mobile workers to conveniently access
their voice, email and fax messages from multiple devices including
desk phones, cell phones, PDAs, and web browsers. This system is
currently being used by companies such as Atlantic Southeast Airlines
ASA and ACS Benefits Blue Cross Blue Shield Provider of North Carolina
to help improve the efficiency and productivity of their distributed
workforce and respond to customer queries in minutes versus hours.
Esnatech’s new Telephony Office-LinX Small Business Edition
(SBE) is a complete Unified Communication solution for businesses
with between 5 and 50 employees. Messages can be accessed conveniently
from virtually any communication device, including office telephones,
cell phones, PDAs, PCs, or any web browser – regardless of
the incoming message type (i.e. voice, fax, e-mail). For example,
by using Office-LinX’s built-in text-to-speech services, users
can listen to e-mails, voice mails and direct fax messaging and
respond to all communications in either text or speech format.
“We selected Brooktrout’s speech platform for Telephony
Office-LinX because it allows us to deliver our product across a
broad spectrum of both IP and non-IP platforms without us having
to make any significant changes to our product,” said Davide
Petramala, vice president of Marketing for Esnatech. “By providing
a product line with a unified API that scales across analog to multi-span
T1 connections, Brooktrout allows us to focus our efforts on developing
our application features, and their tools and utilities speed up
our development time and allow us to get new products to market
faster.”
Iwatsu’s Enterprise-CS combines the best of both worlds -
TDM and IP technology. While traditional TDM systems transmit only
voice, this converged system is a media bridge gateway that converges
and transmits both voice and data traffic. This convergence means
businesses get higher cost-savings, more flexible bandwidth usage
and fewer hardware requirements. Plus, intuitive system features
and “add-on” applications can make it easier to grow
with your business long into the future and simplify daily work
routine.
Brooktrout’s speech platform will connect ESNAtech’s
Office-LinX to the Iwatsu PBX and process all voice and touch-tone
responses for use by the application. The Brooktrout platform provides
superior call control, especially when calls are redirected between
the central office, mobile users and voice mail systems. Speech
quality is enhanced through the hardware processing provided by
the Brooktrout platform.
The complete solution is available nationwide via Iwatsu’s
dealer network. For more information on the Iwatsu Enterprise-CS
visit www.iwatsu.com. For more information on the Esnatech Telephony
Office-LinX Small Business Edition (SBE), visit www.esna.com.
For more information on Brooktrout’s voice and speech platforms,
visit http://www.brooktrout.com/applications/enterprisevoice/
About Esnatech
Founded in 1989, Esnatech’s mission is to provide communication
solutions for businesses and people to communicate anywhere, anytime,
on any device. Esnatech solutions empowers organizations by giving
them the flexibility to conduct business at anytime, from anywhere
so they can manage the information they need, when they need it.
Esnatech markets and distributes their products through OEM and
VAR partners in over 28 countries worldwide. For more information
please visit www.esnatech.com.
About Iwatsu
Iwatsu Voice Networks is a leading manufacturer and provider of
business telephone solutions designed using QuadFusionTM Technology
which combines H.323, SIP, TDM and VoIP. Iwatsu Voice Networks is
the flagship subsidiary of Iwatsu Electric, the publicly owned industry
leader in Japan and pioneer of many firsts in the telecommunications
industry. Iwatsu serves millions of users in over 50 countries.
For more information please visit www.iwatsu.com.
About Brooktrout Technology
Brooktrout Technology is a leading supplier of media processing,
network interface, call control and signal processing products that
enable the development of applications, systems and services for
both the New Network (packet-based) and the traditional telephone
(TDM) network. The company’s strategy is to partner with its
customers and collaborate closely with them to help accelerate their
delivery of new applications and services, increase their existing
business, and expand into new markets. For more information, visit
http://www.brooktrout.com.
Brooktrout Technology is a subsidiary of Brooktrout, Inc. (NASDAQ:
BRKT).
###
Brooktrout, Brooktrout Technology,
and New Network are trademarks of Brooktrout, Inc. All other trademarks
are the property of their respective owners.
|