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Home > Press Releases > 2006

Press Release

Vanderburgh County Sheriff's Office Calls On FaxCore and Cantata Technology for Fax over IP Deployment

Parker, CO (June 12, 2006) – FaxCore Corporation, a provider of fax and document server automation solutions, today announced a significant Fax over IP (FoIP) implementation in the public sector. To integrate fax communications into its existing VoIP network, the Vanderburgh County Sheriff’s Office deployed FaxCore’s namesake fax server solution and Cantata Technology’s Brooktrout SR140™, a software-only intelligent fax platform. The sheriff’s office selected Colorado-based TMI (TransOptions Messaging, Inc.) as its implementation partner and reseller for the FaxCore and Cantata solutions. With the combination of FaxCore and Cantata, Vanderburgh County Sheriff’s Office automated its fax communications and workflow, and eliminated the need for 15 standalone fax machines which were costly to maintain.

Based in Evansville, Indiana, the Vanderburgh County Sheriff's Office (www.vanderburghsheriff.com) serves a population of roughly 173,000. As part of its administrative processes, the sheriff’s office relies heavily on fax communications to send and receive critical paperwork between the county court, attorneys, and other law enforcement agencies at state and federal levels.

According to Greg Selby, manager of information systems for Vanderburgh County Sheriff’s Office, the uptime of fax communications is critical to keep administrative operations running smoothly. “If fax goes down, we are unable to process inmate release forms which could impact many aspects of our business,” he said.

Selby noted it was too costly to support its standalone fax machines between paper, toner and on-going maintenance contracts plus the manual routing process of sending and receiving faxes was not very efficient and prone to failure due to human error. The sheriff’s office also wanted to implement a solution that enabled them to leverage their VoIP investment and reduce the overall cost of operating a fax server by consolidating it on a common network infrastructure and eliminate dedicated analog circuits.

The sheriff’s office now has 50 users optimizing FaxCore who constantly send faxes through a web browser or from within their email application. According to Selby, the sheriff’s office sends and receives hundreds of faxes on a monthly basis using FaxCore, and this number will continue to expand as new applications and processes are leveraged by this new system.

“Organizations like Vanderburgh County Sheriff’s Office rely heavily on fax communications to operate their business. This FoIP deployment serves as a proof point for the maturity and stability of this technology, delivering users a flexible and convenient environment to send and receive fax communications,” said Tom Linhard, Director of Channel Sales for FaxCore, Inc. “As a result, Vanderburgh County Sheriff’s Office is realizing cost efficiencies while streamlining its workflow.”

“We are pleased our Brooktrout SR140™ software-only fax-over-IP platform was selected by FaxCore and Vanderburgh County Sheriff’s Office,” said Greg Gies, Market Development Manager, Cantata Technology. “With our Brooktrout SR140™ intelligent fax platform coupled with FaxCore’s web-based solution, organizations can capture significant savings by integrating their fax services into their VoIP network with the same high level of performance, reliability and security that Cantata’s Brooktrout intelligent fax boards have become famous for.”

FaxCore provides small- and medium-size businesses (SMBs) and enterprise-class operations with a powerful, Web-based solution to centralize, control, and manage all types of fax communications and streamline business processes. Its intuitive, browser-based interface enables users to send and receive faxes with the same convenience of e-mail. Using a thin-client system, organizations can easily deploy and maintain FaxCore, and seamlessly integrate the solution to “fax-enable” other applications.

About Cantata Technology, Inc.
Cantata Technology, established in 2006 through the combination of Brooktrout Technology and Excel Switching Corporation, provides enabling communications hardware and software that empowers the creation and delivery of anytime, anywhere IP-based communications applications. Leveraging more than 20 years of experience, Cantata offers the broadest range of products, along with a worldwide network of partners that allows service provider and enterprise customers to develop new products, introduce new services and cost-effectively transition networks to IP. Headquartered in Needham, Mass., Cantata maintains multiple locations worldwide in North America, Asia and Europe. For more information, visit http://www.cantata.com.

About FaxCore
Leveraging more than 15 years of fax server industry expertise, FaxCore is a leading provider of fax server automation solutions for enterprise organizations. With its Web-based interface, the company’s flagship and award-winning FaxCore 4370 provides a centralized system to automate fax communications and easily fax-enable business processes and other third-party applications. Additionally, FaxCore’s powerful document server provides a way to significantly improve data and process workflow, offering powerful archiving and routing capabilities. FaxCore is a strategic partner of Cantata Technology (formerly Brooktrout Technology), the industry standard in intelligent fax hardware. The company is also a Microsoft Certified Partner, which ensures seamless integration with Microsoft applications. For more information, visit www.faxcore.com or call 720-870-2900.

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© 2006 FaxCore Corporation. All other marks are the property of their respective owners.

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Cantata Technology
Geoff Spillane
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Michelle Liro
Sr. Manager, Corporate Communications
781-433-9525
mliro@cantata.com

Lida Joly
+32 2 658-5190
lida@cantata.com

 

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