Print Version of Cantata Technology Web Page: www.cantata.com/news/press_releases/2007/013007_voiceway.cfm
Voiceway to Offer Localized, Value-added Support in Europe for Cantata’s Brooktrout Fax Platforms
NEEDHAM, Mass. and ASNIERES SUR SEINE, FRANCE, Jan. 30, 2007—Cantata Technology™, one of the world’s leading independent providers of enabling communications technology, and Voiceway, Value Added Distributor and telecom expert, today announced that Voiceway will be providing localized sales support and service in Europe for Cantata’s full-range of Brooktrout® intelligent fax platforms. As the worldwide leader in fax technology, Cantata offers the widest range of fax platform products, delivering superior performance, whether used in traditional or next-generation VoIP networks. Fax servers play an integral role in document management and business automation solutions, performing tasks such as automating fax invoices generated by ERP systems, routing incoming faxes to recipients, and serving as the conduit for records management and workflow applications.
Voiceway has extensive experience selling and promoting voice and fax technologies in both TDM and IP environments in Europe and has an impressive list of customer relationships including systems integrators and software vendors. By adding Cantata’s Brooktrout intelligent fax family to its current product portfolio, Voiceway can now extend its offering to bring new and existing customers fax and fax over IP solutions that are in high demand.
Cantata’s Brooktrout intelligent fax family of products range from small scale solutions with the Brooktrout TruFax® product line, to enterprise and carrier grade systems with the Brooktrout TR1034™ and SR140™ products. Combined, Brooktrout-brand fax products are approved for use in over 40 countries.
“We’re excited to partner with Cantata, the worldwide leader in intelligent fax processing platforms,” said Nicolina Blasi, General Manager of Voiceway. “Integrating fax into IP environments is a significant challenge to companies that are migrating to next generation VoIP networks. Having a solid IP fax offering from Cantata sets us apart from the competition.”
Cantata and Voiceway will also deliver support services such as the Technology Expansion Capability (TEC), Express Exchange Service and SR140 Software Maintenance service. TEC enables customers to increase board features and functionality simply by downloading and installing a new software license key. Express Exchange Service is an enhanced support offering designed to provide next-day board replacement service for the Brooktrout TR1034 intelligent fax boards. SR140 Software Maintenance services keep customers up-to-date with the latest software enhancements along with world-class technical support.
“As the market moves from traditional communications systems to IP networks, customers need technology partners that can provide the support and technical expertise for today’s enhanced applications,” said Peter Vescuso, vice president of Marketing at Cantata Technology. “Voiceway has the expertise in both TDM and IP environments to allow them to meet the needs of enterprises as they migrate to all-IP networks.”
About Voiceway
Voiceway sells, installs and manages a range of converged network
communications solutions – from computer telephony to high-density
systems that require high-availability to IP-based remote management
consoles. The company offers pre-sales support, technical support,
integration, development as well as technical and sales training
on demand. Voiceway offers its solutions to companies in France
along with North and West Africa. The strength of Voiceway is its
Technical Support Team. The team is trained by vendors and has strong
experience with CTI applications and building blocks. The technical
team can support Voiceway’s customers on a pre sales effort,
project development, integration and post sales support. The team
has a lab and is equipped with the major products of our different
vendors.
About Cantata Technology
Cantata Technology, established in 2006 through the combination
of Brooktrout Technology® and Excel Switching Corporation, provides
enabling communications hardware and software that empowers the
creation and delivery of anytime, anywhere IP-based communications
applications. Leveraging more than 20 years of experience, Cantata
offers the broadest range of products, along with a worldwide network
of partners that allows service provider and enterprise customers
to develop new products, introduce new services and cost-effectively
transition networks to IP. Headquartered in Needham, Mass., Cantata
maintains multiple locations worldwide in North America, Asia and
Europe. For more information, visit http://www.cantata.com.
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Cantata, Cantata Technology, Brooktrout, Brooktrout Technology, TruFax, TR1034, SR140, and the stylized logo with and without the term Cantata Technology are trademarks or registered trademarks of EAS Group, Inc., the parent company of Cantata Technology, Inc., or its subsidiaries, in the United States and certain other countries. All other trademarks mentioned in the above text are the property of their respective owners.
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