TR1000 Product Information - Customer Quotes

Product Information

Brooktrout TR1000™

Customer Quotes

“As we install larger systems we can use the new higher density TR1000 without making any changes to our software,” said Jeff Valentine, president of Callfinity. “The performance and flexibility of the TR1000 product line allows us to offer a hosted service or an on-premise product with an attractive growth path and return on investment for our customers.”

"The TR1000 design made it easy for us to develop an integrated solution that supports a wide range of PBX vendors like Inter-Tel, Nortel, Siemens, AVAYA and a host of others." said Gary Steeves, CEO of Predict Ability Plus

"We selected the Brooktrout TR1000 voice board because it offered a scalable product line from our initial T1 installation to higher port densities. We were also very familiar with Brooktrout from their fax products," said Mark Golino, CEO of MScript.

"We selected Brooktrout's TR1000 for our IMB server because of its advanced voice processing and scaleable performance. The TR1000 design made it easy for us to develop a customized solution to meet the specific needs of medical customers," said Jeff Valentine, Co-Founder, BYOBroadcast. "Just as important, Brooktrout helped us create a highly scalable solution that we are able to offer as a hosted service or an on-premise product and, in either case, provide an attractive return on investment for our customers. For example: a clinic that sees 200 patients per day could use the Interactive Message Broadcast service to automatically confirm each appointment the day before and also place proactive calls to patients reminding them they are due a checkup. Using IMB could save them more than $140,000 per year versus traditional methods."

"The Sporn Group selected the Vocomo/Brooktrout solution because it worked directly with our existing web application," said Lewis Ross, Sporn's Director of Consulting Services. "Vocomo's VoiceXML capabilities and standard hardware provided both ease of development and ease of use while integrating tightly with the NAMES' web-based application. "We selected the Brooktrout TR1000 voice board because it supports Caller ID and will allow our application to easily scale from the initial T1 configuration to multi-span T1 connections. The Vocomo/Brooktrout solution came in at about 30% of the cost of alternative solutions which helped to make it an easy decision!"

"The AVIOS~SpeechTEK award recipients for 2004 are providing the innovations and energy that are fueling the growth of the speech technology industry," says John Kelly, publisher and editor-in-chief of Speech Technology Magazine. "Brooktrout's TR1000 allows application vendors to streamline development and support their products more cost-effectively, and we are proud to choose it as the conference's Best Telephony Platform."

"Brooktrout's TR1000 provides Phonetic Systems' applications the ultimate flexibility in traditional and IP telephony deployments for our customers," says John McCready, vice president of marketing from Phonetic Systems, the leading provider of large and dynamic speech recognition applications. (www.phoneticsystems.com) Brooktrout's support for VoiceGenie's VoiceXML platform made integrating the TR1000 into our product a virtual snap. Also, Brooktrout's extensive co-marketing programs and strong channel presence are consistent with our goal of expanding our enterprise market reach."

"Brooktrout's support for Basic Rate ISDN is very important to our GlobalComServer product line due to the prevalence of BRI throughout Europe," says Florent Garel, vice president for AVM, a leading French provider of unified communication systems. (http://www.avm-informatique.com/us) "We have developed on Brooktrout's industry leading fax products for years, so it was an easy decision to adopt their voice platform as a way to expand our product line into voice and unified messaging."

"When we decided to enhance our OfficeLinX unified messaging system to incorporate speech recognition and multimodal support, we turned to Brooktrout for their superior ASR performance and low to high density scalability," said Davide Petramala, vice president of business development for Esna Technologies, a leading provider of voice and unified messaging systems (www.esnatech.com). "Brooktrout also made it easy for us to migrate to the TR1000 by providing a straightforward programming interface and top-notch support throughout the design, development and test phases of our project."

"We were especially impressed with Brooktrout's level of direct technical support," said Chuck Woods Director of Business Development at WRSystems. "When we were out in the field and deploying our test site, we could count on Brooktrout to answer our questions quickly and help us with any technical issues that arose."

"Our Spike Server takes advantage of Brooktrout's TR1000 advanced call recording technology to record the key details of the voice transaction," said Jeremy Bernard, director of marketing for Diaphonics. "We have had a successful relationship with Brooktrout and we look forward to partnering with them as the market grows and companies like WRSystems deploy exciting new applications."

“Our support for Brooktrout’s TR1000 illustrates one of the benefits of our open systems approach-the ability to select best-in-class enabling technologies that provide the recognition accuracy and performance our customers need,” said Eric Jackson, vice president of Strategy and Business Development at VoiceGenie Technologies Inc. “We anticipate that Brooktrout’s TR1000 will be the hardware platform of choice for developers seeking outstanding price/performance and a close partnership with one of the leaders in speech technology.”

"Given the diversity of our customer base in Japan and Asia, we require a high-performance language-independent ASR platform. The TR1000 meets our demanding market needs. In addition, 32 millisecond long-tail echo cancellation is also a big selling point as many of our customers experience echo problems in remote areas of their networks," said Norihiro Takehara, General Manager at Infocom, a reseller of speech and messaging solutions in Japan.

"Lucent selected Brooktrout Technology's TR1000 CompactPCI high-density messaging platform for the eMRS because it provides voice and fax resources as well as quad T1/E1 line interfaces," said Curtis Holmes, vice president for the intelligent network unit at Lucent Technologies. "Brooktrout's TR1000 is an excellent example of how a converged hardware platform can shorten application development cycles and speed time-to-market."

"The selection of Brooktrout's TR1000 series cards allows us to continue our strategy of providing the most affordable messaging solutions to ISPs and partners of our global network and Clearinghouse," says Russ McDermott, Director of Marketing for POPstar Communications. "Using the TR1000, we can provide partners a SPARC-based, carrier-grade, turnkey messaging solution. The TR1000's Euro-ISDN design also provides compatibility with switches deployed in many global markets, which reduces the cost of installing gateways in different parts of the world."

"We chose Brooktrout because their TR1000 platform fits the present and future needs of our customers," said Ralph Musgrove, Vice President of Market Development for Venali. "Whether it's in-bound, out-bound or production fax messaging, Brooktrout provides the scalability and reliability that's crucial to our rapidly expanding business. Our customers require network infrastructure for both email and fax IP messaging, and the TR1000 delivers."

"The human voice is still the most natural and intuitive way to access information and conduct business and voice-driven applications are skyrocketing in popularity as a result," said Lynda Kate Smith, chief marketing officer for Nuance. "The combination of Brooktrout's Audio Provider for Nuance 8 software and the TR1000's impressive channel capacity makes a powerful platform for developers of carrier-grade applications."