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Cantata's Accelerator Program
Overview
The Cantata Accelerator Program reduces the time it takes you
to develop your application on the Cantata system. This is an add-on
to our Comprehensive Support Plan and is an attractively priced,
bundled program designed to reduce your development time and improve
your time to market by combining training and one-on-one Cantata
Engineering assistance.
The Accelerator Program provides your developers a step-by-step
process including intervals of Cantata assistance and your individual
development time. We’ll be working together with your developers
to create an application framework for call processing based on
your call flows. The developer will then uses this framework as
a basis to develop the complete application with the Cantata System.
You then return to Cantata’s labs for joint call processing
validation testing, a debugging phase used to ensure your application
is processing calls in the recommended manner.
| "We've
found Excel's development assistance very valuable as
it helped us to more quickly establish our working application,
saving us a significant amount of development time,
translating to quicker time to market."
Dan Little of Who's Calling |
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The Accelerator Program is not a “development for hire”
program intended to replace an application developer, but rather,
is intended to aid the experienced developer.
Eligible Customers
The Accelerator Program is targeting Developers (VARs), and Developer
Carriers and requires the customer’s lab system to be covered
under Cantata’s Comprehensive Developer Support Plan. The
Accelerator Program is designed for customer using Cantata’s
SwitchKit software. If you are not utilizing SwitchKit software
please contact us for how we can package development assistance
for you.
This program is not available directly to “end users”,
although end users will benefit from this program as their application
may be delivered sooner. This program may also be purchased through
Distributors. This program is intended for new customers and the
special discounted pricing is available within the first 90 days
of purchasing a new system.
Accelerator Program Components
Bundled Package
The components of the Accelerator Program are bundled together
as a comprehensive package that enables a developer customer to
more effectively develop an application and include the following:
- Indirect Comprehensive Support plan*
- Cantata’s Developer Training (included in support plan)
- Call flow review
- Consulting to develop call processing framework based on call
flows
- Testing the completed application to validate proper call processing
*Indirect Comprehensive Support plan provides for full hardware
and software support, including training, professional services,
and advanced replacements. Please see our Indirect
Comprehensive Support Plan for more information.

* Timeframes may vary
Development Assistance
The Accelerator Program follows a development progression that
has been proven to be successful over years of Cantata’s development
assistance experience. Cantata assists you where most effective
while not getting in the way of your developers. Please note that
the development time frames are independent from the Cantata assistance
intervals and may vary significantly from application to application.
- Cantata shall create A Statement of Work (SOW), which will be
mutually agreed to before the actual assistance is scheduled.
The SOW will contain development timeframe information for scheduling
purposes.
- Establish a Cantata Lab system at your development location.
Please contact your Cantata Sales representative (+1 508 862-3000)
for pricing and delivery. A host environment is also required.
- Your developer(s) attends Cantata training classes in Hyannis,
MA (up to 2 weeks). This is included as part of the Comprehensive
Developer Support Plan. Training
details and scheduling.
- After completing Cantata developer training the developer establishes
application call flows and block diagrams (Estimated time: 1 week).
A phased approach for the features required in the application
is typically most successful. Providing phases with associated
timeframes can help Cantata to gauge progress throughout the project.
A Cantata engineer reviews these call flows (estimated time: 2
days).
- The developer then works directly one-on one with an Cantata
engineer to review the application call flows together. The Cantata
engineer provides an application framework based on the call flows,
which the developer can use as a basis for completing the overall
application (up to 4 days).
- Developer returns to the development location and substantially
completes the application development (variable timeframe). Cantata
Remote Technical support is provided during this stage to help
overcome any issues encountered.
- Developer brings their host and application into Cantata’s
labs and works with an Cantata engineer to validate proper call
processing (up to 4 days). This exercise also includes troubleshooting
the application / Cantata system interoperation and making corrections.
- Once the call processing validation testing is completed in
our lab, the developer returns to the development location and
utilizes Cantata’s Remote Technical Support Center to assist
with development questions (ongoing).
Summary Chart and Pricing
| Components |
Value |
Notes |
Comprehensive Developer Support Plan |
Minimum Fee $10,000 |
Covers lab system for one year |
Developer Training* |
Alloted in Developer Support Plan |
Required |
Call Flow Review |
$6,000 |
Included |
Assistance Creating Application Framework* |
Alloted in Developer Support Plan |
Included |
Call Processing Testing |
$12,000 |
Included |
Accelerator Value (if priced separately) |
$18,000 |
Included |
Accelerator Bundled Program Price |
$9,000 |
*Non-discountable.
Travel expenses extra. |
*Comprehensive Developer Support Plan is purchased
separately and is a pre-requisite for the Accelerator Program
which uses alloted services. |
Pricing Description
- Accelerator Program fees: $9,000 (Non discountable). Travel
expenses are not included.
- Indirect Comprehensive Support Plan is a prerequisite: $10,000
(minimum fee). This includes: 2 training seats in Cantata’s
developer training program, up to 4 professional services days,
and ongoing Remote Technical Support. This price may be higher
based on the quantity of equipment covered. Please refer to the
Comprehensive Developer Support Plan document for further information.
On Site Options
If you prefer we can come to your location for some or all of
this start up assistance. All on site development will be based
on a mutually agreed to Statement Of Work (SOW). Cantata’s
on customer site travel expenses shall be priced in the SOW.
- Cantata will come train your developer(s) on site. We can customize
our training to target your specific needs.
- We work with you to provide the assistance required utilizing
on site and remote assistance.
Conditions and Requirements
- The pricing of the Accelerator Program components is not further
discountable.
- The customer is required to attend Cantata training before other
assistance described herein is delivered.
- This program assumes Customers are not covered under an existing
Cantata Support Plan. If a customer does have a current support
plan in place, the program is discounted to $9,000.
- This program includes deducting training (up to 2 seats) and
professional services (up to 4 days) allotments from your Indirect
Comprehensive Support Plan.
- The Accelerator Program price of $19,000 is available for a
90-day period from the shipment of the customer’s first
lab system. This program is available to existing Cantata customers.
However, normal professional services pricing take effect after
the 90-day period expires.
- A Cantata lab system purchase is not included. Please contact
your Sales representative (+1 508 862 3000) for equipment pricing.
- Customer must provide host environment and operating system.
- Travel expenses are not included.
- Customers with used equipment are required to re-certify the
equipment through Cantata’s RE-UP program.
- At its sole discretion, Cantata reserves the right to discontinue
this program at any time.
- At its sole discretion, Cantata reserves the right to limit
customer eligibility, and / or system eligibility for this program.

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