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Plans> Comprehensive Support Plans Overview
Comprehensive Support Plans
Indirect Comprehensive Support Plan
For CSP 2090, MSP 1010,
IMG 1010, and SnowShore IP Media
Server products
 Cantata
Technology products are frequently combined with application software
provided by Cantata partners to deliver a complete solution to
a service provider. In these situations the service provider purchases
support for the complete solution from Cantata's application provider
partner. Our Indirect Comprehensive support plan is designed to
provide comprehensive support to the application partner on the
Cantata equipment so that our partner can provide complete support
for the entire solution to the service provider. Indirect
Comprehensive Support Plan Details
Direct Comprehensive Support Plan
For the SnowShore IP Media Server and IMG
1010 products
Cantata Technology also offers support plans that provide support
on Cantata products directly to the end customer or service provider
customer. This support plan can be purchased for the IMG and Media
Server. In these situations the Cantata product operates independently
of 3d party application software and the end customer desires
a direct support relationship with Cantata. Direct
Comprehensive Support Plan Details
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