Training Overview
Available Courses
Course Schedule
Contact Training
On-line Tutorials

Comprehensive Support Plans

Professional Services

Integration Services

 

Home > Services> Training> Fax Support

Training

Standard Fax Training - Brooktrout fax board training for support personnel. Includes: ISDN & FoIP Overview

Course Overview

This course provides an overview of Brooktrout’s fax boards, how to install and configure them, an overview of ISDN, SIP and troubleshooting techniques.

Key Products

  • Brooktrout TR1034 ™
  • Brooktrout TruFax® Series
  • Brooktrout SR 140™

Course Objectives

Upon successful completion of this course, you will be able to:

  • Identify the equipment needed to create a fax solution
  • Understand the main features of Brooktrout’s TruFax, TR1034, and SR140 boards
  • Install and configure Brooktrout fax boards
  • Configure Brooktrout boards using the graphical configuration tool (FVD tool)
  • Understand mainstream telephony technology
  • Explain at a high level how ISDN work
  • Be familiar with the basics of SIP, H.323 and T.38
  • Run diagnostic utilities to verify the board’s functionality
  • Troubleshoot boards in analog and digital installations
  • Use VTTY and other utilities to capture trace information for technical support
  • Understand effect of RoHS, here and abroad.

Audience

ISVs, resellers, end users, technical support engineers, developers and technical trainers.

Suggested Preparation

Some experience with Brooktrout products. Knowledge of PC’s and servers. Basic understanding of telephony is helpful but not required. This course will have limited demonstrations and NO hands on labs.

Cost

Registration fee is $250 (205EUR) per person for this course.

Course Length

2 days

 

 

 

Company | Applications | Products | Services | Support | Partners | News | Home | Working with Us | Contacts 
Cantata Technology Inc., 15 Crawford Street, Needham, MA 02494, U.S.A. Phone: +1 781 449-4100 Fax: +1 781 449-9009
© 2007 Cantata Technology Inc., All rights reserved. -
Terms of Use - Privacy Policy - Contact: webmaster@cantata.com